TERMS OF SERVICE
On behalf of i-communities.co.uk the services of World Wide Web pages, e-mail and DNS hosting facilities are provided to i-communities by e-Trader.co.uk
In respect to those services, e-Trader reserves the right to suspend or cancel a customer's access to any or all services provided by e-Trader when e-Trader and/or i-communities decides that the account has been inappropriately used or otherwise.

SERVER USE - Accounts are to be used by the primary owner or sponsoring establishment only. Personal account holders and community groups are not permitted to resell, store or give away webhosting services of their website to other parties unless an agreement has been reached with e-trader.co.uk and/or i-communities to resell principle domains. Web hosting services are defined as allowing a separate, third party to host content on the owner's website. Exceptions to this include ad banners, classified ads and personal ads.
e-Trader reserves the right to refuse service and/or access to its servers to anyone.

e-Trader does not allow any of the following content to be stored on its servers:

1. Illegal Material - This includes copyrighted works, commercial audio, video, or music files and any material in violation of any EEC, National, or other Local regulation, for the avoidance of doubt this includes pirated software, ROMS, emulators, phreaking, hacking, password cracking. IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material.

2. Adult Material - Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of e-Trader.

RESPONSIBILITY FOR CONTENT - As an e-Trader/i-communities customer, you are solely responsible for the content stored on and served by your account. It is your sole responsibility to ensure that you have up to date backups of any and all data relating to your account - e-Trader can not take responsible for any loss or damage of any data.

UNLIMITED USE POLICY - High band-width usage: e-Trader offers an unlimited use policy by maintaining very large ratios of bandwidth per customer. In rare cases, e-Trader may find a customer to be using server resources to such an extent that he or she may jeopardise server performance and resources for other customers. In such instances, e-Trader reserves the right to impose the High Resource User Policy for the consideration of all customers.

HIGH RESOURCE USER POLICY - Resources are defined as bandwidth and/or processor utilisation, including but not limited to employing applications which consume excessive CPU time, memory or storage space. Chat/IRC, web proxy and mailing list scripts are not allowed on our network under any circumstances. Streaming media can be a drain on web server resources and as such is not allowed. CGI based message forums which use flat file databases are often found to use excessive system resources, to avoid disappointment please use a PHP/ASP message forum. The use of web cam applications which maintain a constant FTP connection uploading an image at regular intervals is forbidden. Customers wishing to utilise resticted services or using server resources to such an extent that he or she may jeopardise server performance may be offered an option whereby e-Trader continues hosting the website for an additional fee or may move the site to a dedicated server for an additional fee.

PAYMENT POLICIES - All accounts are set up on a prepay basis. Although e-Trader reserves the right to change prices of accounts or services at any time all pricing is guaranteed for the period of prepayment. Payment is due each anniversary year or month following the date the account was established. Customers will automatically be charged again at the end of their prepay period unless 30 days closure notification has already been given.
In situations where the card number on file is declined e-Trader will immediately suspend the facility to purchase services on-line until the outstanding charge is processed successfully. In addition, e-Trader reserves the right to suspend other services until the outstanding debt is cleared. The customer is responsible for all money owed on the account from the time it was established to the time that the customer sends a written cancellation request. All payment is in UK sterling; all prices quoted are exclusive of VAT unless otherwise indicated.

PAYMENT OPTIONS - In order to streamline our accounting procedures and keep costs down e-Trader runs a limited number of payment options, written details available upon request..

CANCELLATION AND REFUNDS - e-Trader reserves the right to cancel the service at any time. In this event customers will be entitled to a pro rata refund based upon the remaining period of membership. If a customer contravenes e-Trader' terms of service a refund will not be issued in the event of a cancellation.

FORCE MAJEURE - Neither will e-Trader be liable for any delays in meeting any of its obligations that were due to causes beyond its reasonable control.

ANTIVIRUS and SPAM - The Anti-Virus and SPAM protection services are carried out at server level for making the Internet based WebMail service safer. The service should be considered as the first line of defence only in protecting your computer or network and you should take additional precautions on the equipment that you are responsible for and ensure that those precautions are kept up-to-date. Neither will e-Trader or i-communities be held responsible for any virus or spurious e-mails that you may encounter through using the Internet and our services provided.

NEW DOMAIN ACCOUNTS - All new web hosting accounts involving new domains will be set up and entered into our DNS servers within 3 to 5 business days. Due to unforeseen complications, however, this process may sometimes require up to 7 business days.

HOLDING PAGE - All domain names registered through e-Trader for i-communities, will be automatically pointed to an "e-Activated Holding Page" set of web pages which informs visitors that the registrant has recently registered their domain name via i-communities and offers help files for developing the domain. The "Holding Page" set may be modified at any time by e-Trader and/or i-communites without prior notice to you and may include such things as, without limitation, links to additional products and services offered by e-Trader and/or i-communities. The current "Holding Page" may be viewed by clicking here - (opens in new window).

VARIATION - Any variation to these conditions (including special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by e-Trader.

RESOURCES - e-Trader will assign appropriately qualified and experienced personnel to perform all services.

SUPPORT BOUNDARIES - e-Trader provides support related to your server or virtual site's physical functioning. e-Trader does not offer technical support for application specific issues such as CGI programming, html, web-shops or any other such issue.

INDEMNIFICATION - The Customer agrees that it shall defend, indemnify, save and hold e-Trader harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fees asserted against e-Trader, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless e-Trader against liabilities arising out of;

1. Any injury to person or property caused by any products sold or otherwise distributed in connection with e-Trader's server;
2. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party;
3. Copyright infringement, and
4. Any defective products sold to customer from e-Trader' server.

Notwithstanding anything else contained herein the e-Trader shall not be liable to the Customer for loss of data, profits, contracts or other economic or consequential loss, damage or injury whatsoever whether arising from negligence, breach of contract or otherwise.

DISCLAIMER - e-Trader will not be responsible for any damages your business may suffer. e-Trader makes no warranties of any kind, expressed or implied for services we provide. e-Trader disclaims any warranty or merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, non-deliveries, wrong delivery and any and all service interruptions caused by e-Trader and its employees. e-Trader reserves the right to revise its policies at any time.

SYSTEM AND NETWORK SECURITY - Customers are prohibited from violating or attempting to violate the security of the e-Trader Network, E-mail and Hosting provision. Violations of system or network security may result in civil or criminal liability. e-Trader will investigate occurrences, which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting Customers who are involved in such violations.

These violations include, without limitation:
1. Accessing data not intended for such User or logging into a server or account, which the Customer is not authorised to access.
2. Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation.
3. Attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, "flooding", "mail bombing" or "crashing".
4. Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.
5. Taking any action in order to obtain services to which the Customer is not entitled.

DISCLOSURE TO LAW ENFORCEMENT - These terms and conditions specifically prohibits the use of our service for illegal activities. Therefore, Customers agree that e-Trader may disclose any and all customer information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification to the customer. In addition e-Trader shall have the right to terminate all service set forth in this Agreement.

AMENDMENTS - e-Trader and/or i-commnuties reserves the right to amend its policies at any time. All communities provided hosting services must adhere to the above policies. Failure to follow any term or condition will be grounds for immediate cancellation. Sponsoring establishments providing community services on behalf or i-communities.co.uk will be held responsible for the actions of their community groups/clients in the matter described within these terms and conditions. Therefore, it is the sponsoring establishment's best interest to implement a similar or stricter set of terms and conditions and ensure that the communities they provide the service too, understand the terms and conditions laid out.

 

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