Community Package
Help Files

Once logged in the user will see the following page:

User Information

Your account is available as soon as your administrator provides you with your user name, password, and the IP address or domain name of your site. Once you log on to your user account, you have access to all of the account management tools.

Usage Reports

Your resource usage is the amount of disk space your email messages and other data use on your site. You can view the amount of used and available disk space at any time to determine whether you are close to your usage limit. Important: If you are currently using more than 90 percent of your resources, you should either delete files, or contact your administrator to find out about increasing your resource allocation.

Spam Controls

Spam is any unsolicited email message. You can effectively manage spam by setting appropriate spam filters in the control panel. For more information on setting the Spam controls click on the SPAM and Anti-virus service in the menu column to your left or click here

Responders

You can manage your email account settings using the Email Manager which is found on a menu panel beside the control panel graphical shortcuts. You can add responders to your email aliases. Whenever anyone sends email to the alias, a prepared reply is automatically returned to the sender - you will need to set up e-mail alias first.

Forwarding

You can manage your email account settings using the Email Manager which is found on a menu panel beside the control panel graphical shortcuts. To start email forwarding:

In the Shortcuts section of the Email Manager, click Aliases (Email section).

On the Email submenu, click Forward.

In the Forward form, click Edit. The Editing Forward form opens.

In the Forward to field, enter the email address to which you want to forward your email messages.

Click Save.

Note: If your email account contains email messages prior to setting up message forwarding, they are not forwarded. Only those email messages that you receive after you set up message forwarding are forwarded.

Vacation Message

You can manage your email account settings using the Email Manager which is found on a menu panel beside the control panel graphical shortcuts. A vacation message is a mail utility that automatically sends a standard reply message to incoming email messages. This feature is most often used to notify the sender that you are currently unavailable.

Backup Restore Facility

You can choose to backup files using an FTP server or download them to a local desktop (the most likely option for most users). Large files may take a long time to transfer depending on the quality of your Internet connection. FTP is recommended as a faster and more reliable option. Any data or configuration changes that occur after your backup is taken will be lost if you restore that backup to your system. For example, if you perform a backup at 1:00 P.M. and restore that backup at 5:00 P.M. the same day, all email messages that arrive during that time period will be lost. View the on-line help file within the control panel for more information on this feature.

Webmail

SquirrelMail is an Webmail client that i-communities provides for communitiy groups to provide you access to your email messages through the Web. Using SquirrelMail you can read, reply to, forward, compose, and store your email messages. You can access SquirrelMail and your Web-based email account from any computer with Internet access and a browser. File attachments are limited to 2 MB by default; SquirrelMail does not warn you if a file attachment is over the size limit. For more information on the Webmail feature of your community hosting package click here.