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Accessing A Mailbox
To collect email from a POP3 account you need to configure your email program correctly How you configure these settings in your mail client will vary slightly depending upon which program you are using.

Below is a table of the information you will need. Following the table are instructions of how to use this information with Outlook Express version 5. If you are using a different version don't worry - they all need the same information so use the instructions as a guideline and consult the documentation for your email software for more information. (eg MS Outlook, MS Outlook Express etc.)

(The following instructions are for Outlook Express version 5. If you are running any other version of Outlook Express, then these instructions will only be a guideline.)

1) Open your copy of Outlook Express, go to the Tools menu and click Accounts.

2) Click on the Add button and select Mail.

3) You will be presented with the Your Name screen. Set the Display Name as your name then click the Next button.

4) You will be presented with the Internet E-mail Address screen. Tick the I already have an e-mail address that I'd like to use box and set the E-mail Address as your e-mail e.g. example@your-thisbit.co.uk then click the 'Next' button.

5) You will be presented with the E-mail Server Names screen. Set the My incoming mail server is a to POP3 and make the the Incoming Mail Server mail.your-thisbit.co.uk and Outgoing mail server mail.your-thisbit.co.uk then click the Next button.

6) You will be presented with the Internet Mail Logon screen. Set the Account Name as your full e-mail address(eg: example@your-thisbit.co.uk).

Set the Password as your the password specified when creating the mailbox.

Please note the account and password are case sensitive and must be entered exactly as they were setup. If you type it in uppercase and it should be lowercase, or visa versa, it will fail. If you want Outlook Express to remember your password then tick the Remember Password box, if you want Outlook Express to prompt you for your password every time you check mail, leave it un-ticked then click the Next button.

7) You will be presented with the Congratulations screen. Click the Finish button.

8) You can now send and receive e-mails using the account via Outlook

If you have any difficulties with Outlook Express, please contact Microsoft's helpline, as i-communities do not supply or support this software in any way.